A
How many meetings does your management have each week?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
B
On an average, how many minutes do they last?
5
10
15
20
25
30
35
40
45
50
55
60
90
120
180
240
Minutes
C
On an average, how many management personnel attend?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
D
What would be the average overhead hourly rate be for
your management personnel in dollars/hour?
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Dollars/Hour
E
What percentage of the meetings that you have are
focused on reviewing action items from previous meetings
to ensure that they are completed or to re-schedule
them?
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Percentage
E1
How much time is spent preparing the agenda and then the
minutes for each meeting including distributing the
minutes?
5
10
15
20
25
30
35
40
45
50
55
60
90
120
180
240
Minutes
F
When you receive product rejected or damaged from a
supplier or customer, do you complete a damage or
receiving report, take a picture when applicable and
then send this information to someone within the company
to advise the customer or supplier in an effort to
receive instructions on how to proceed?
YES
NO
G
How often is the above damage/reject in receiving
process performed each week?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
30
35
40
45
50
55
60
65
70
80
90
100
H
What would be the average overhead hourly rate be for
your regular (non-management) personnel in dollars?
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Dollars/Hour
How many times per month does someone in your
company create the following reports for management to
review:
I
Dollars or quantity of Nonconformity by Criteria:
1
2
3
4
5
6
7
8
9
10
J
Dollars or quantity of Customer Complaints by
Criteria:
1
2
3
4
5
6
7
8
9
10
K
Dollars or quantity of Nonconformities by Customer:
1
2
3
4
5
6
7
8
9
10
L
Dollars or quantity of Customer Complaints by
Customer:
1
2
3
4
5
6
7
8
9
10
M
Dollars or quantity of Nonconformities by Process:
1
2
3
4
5
6
7
8
9
10
N
List of Late Action Items for ALL Managers including
late corrective actions, calibrations, meetings etc:
1
2
3
4
5
6
7
8
9
10
O
Man-Hours per month of re-work or repair:
1
2
3
4
5
6
7
8
9
10
P
Financial Report listing costs for all quality functions
such as training, NCR, CAR, meetings, calibrations,
quality objectives etc....
1
2
3
4
5
6
7
8
9
10
Q
On an average, how long does each report take to create
and print?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
R
On an average, how many new employees start each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
S
On an average, how long does it take to schedule the new
employee's training, advise the applicable managers and
record the training after it is completed?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
T
On an average,
how many employees require training or re-certification
on a yearly basis such as safety, lift-truck, welding
etc...?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
U
On an average,
how long does it take to schedule the yearly employee's
training, advise the applicable managers and record the
training after it is completed?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
V
During an
average month, how much time is used to control
documents such as procedures, work instructions and
forms. The time factor we are looking for is the time it
is taking to record revisions, get the revisions out to
applicable personnel, log the revisions and delete or
make obsolete the old documents (not the time to
actually write the revisions)?
1
2
3
4
5
6
7
8
9
10
30
35
40
45
50
55
60
75
120
180
240
360
480
540
600
Hours
W
How many
documents, forms or work instructions are revised each
month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
X
How much time
is required to create a Nonconformity and then issue a
corrective action?
2
5
10
15
20
25
30
35
Minutes
Y
How much time
is required to issue a Nonconformity only?
2
5
10
15
20
25
30
35
Minutes
Z
How many
nonconformities are issued each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
AA
How many
corrective actions are issued each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
BB
How often a
month do you have to provide your customer with
inspection reports or certificates for the products or
services you provide (including inventory reports,
inspection reports, procedures etc.) ?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
CC
How much time
does it take to prepare and print these certificates
and send them to your customer?
2
5
10
15
20
25
30
35
Minutes
