Nonconformity, Customer Feedback and Corrective Action
CIS integrates Nonconformity (NCR), Corrective Action (CAR), Customer Feedback (CF), Near Miss (NM) with each other and with Work Order (WO) and Inspection Modules. The TOTAL integration of these modules provides for complete audit traceability and ease of use. It enables a user to input a NCR and decide to immediately create and issue a corrective action and/or work order to ensure disposition and follow-up is completed. The links between the records are automatic and instantaneous. Each record is linked to all applicable records such as an NCR linked with the associated CAR and Work Order to simplify access to information and traceability.
Furthermore, the on-line integration with customers and suppliers allow for collaboration between your customers and suppliers.
Create NCR/CF/NM and link to CAR, Work Orders and Inspection Results.
Track and Report the data in charts or spreadsheets by dollars, occurrences, customer, supplier or by your specific criterions.
Includes disposition verifications, actions and follow-up actions that are assigned to managers.
CIS assigns action items, sends out reminder e-mails and automatically reports these items on a master calendar to ensure completion.
Complete search engines that enable instant retrieval of data.
Report downloads available.
Tracks cost at each level of the NCR,CF,CAR process.
User can customize the criterion, terminology, products, issue types and much more to better represent their specific industry.
User can customize the reports and e-mails.
Upload multiple files in the records including video files.
CIS provides 100 % follow-up and tracking of issues to ensure continuous improvement!
The best part of CIS Software is its ease of use. There is virtually NO learning curve since it operates and navigates the same as a website. Entering data is as simple as ordering a pizza online. below is such an example: